How to get iPhone app users to submit crash reports? [duplicate] How to get iPhone app users to submit crash reports? [duplicate] ios ios

How to get iPhone app users to submit crash reports? [duplicate]


They will show up in iTunes Connect automatically if the users have enabled that.

When the user synchronizes their device using iTunes, crash reports are copied to a directory on the user's computer. If the application was distributed via the App Store and the user has chosen to submit crash logs to Apple, the crash log will be uploaded and the developer can download it via iTunes Connect.

See: http://developer.apple.com/library/ios/#technotes/tn2008/tn2151.html


I've been using Crittercism to automatically get crash reports. I like it better than iTunes because you get an email alert immediately after a crash.


When the users sync with the computer they go to:

  • Mac OS X :~/Library/Logs/CrashReporter/MobileDevice/
  • Windows XP: C:\Documents and Settings\\ApplicationData\Applecomputer\Logs\CrashReporter/
  • Windows Vista:C:\Users\\AppData\Roaming\Applecomputer\Logs\CrashReporter/MobileDevice/

The log file names start with application name and have the extension “crash”. They are just plain text files and can be sent by e-mail in original or zipped form, or even copy-pasted into your e-mail program.

From: http://www.anoshkin.net/blog/2008/09/09/iphone-crash-logs/ after a SIMPLE search on google for "iphone crash reports".


matomo