How to replace multiple newlines in a row with one newline using Ruby
are you sure it shouldn't be /\n\n\n/, "\n" that what you seem to be wanting in your question above.
also, are you sure it's not doing a windows new-line "\r\n"?
EDIT: Additional info
Per Comment
"The amount of newlines can change. Different lines have between 2 and 5 newlines."
if you only want to hit the 2-5 lines try this
/\n{2,5}/, "\n"